the best kind of parental tech support

Mom calls. Pages – which came with her computer – wants to update. But when she says ‘ok sure update’, the App Store complains that she’s not authorized to update it.

“Hmmm,” I say. “That sounds like a problem on Apple’s end. I’d contact Apple support.”
“How do I do that?” she asks.
“Hah, I dunno. I’d google ‘apple support’ and go from there.”

And then she says thanks, and hangs up the phone to go do just that.
I am so delighted that my mom is NOT TOTALLY AFRAID OF COMPUTERS and understands how to use the googles.

Leave a Reply